Mechanical engineer by training, industrial designer by education, product designer by craft. I work where physical things meet digital systems.
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I don't start with "here are the screens." I start with "something here doesn't make sense — why?" That question leads to the system under the problem — and usually to an opportunity everyone walked past.
When a workflow feels needlessly complicated, that's rarely taste. It's a fragmented system wearing a UI — and the fix lives under the screen, not on it.
I'd rather know why someone disagrees than defend a decision on reflex. Half the time they're right. The other half, defending it properly is how you learn it was sound.
Read the full essay →Not "9 steps" — fragmented information. Specs, bundles and accessories scattered across pages, no way to compare an old plan against a new one. I rebuilt it around the user's mental model: related info side by side, plans shown together.
9 steps → 4 stepsI also argued device colours belonged with specs, not add-ons. Lost that round — months later the client moved toward what I'd proposed.
I lead UX for BT's Control Tower — scoring compliance across products, apps and metrics. The hard part was never the charts. It was letting people slice the data however their question demanded, without an analyst to translate.
I'm rebuilding the design system alongside it, so the patterns hold as the data — and the teams relying on it — keep growing.
Mentored designers and interns, run workshops, started the UX CoE newsletter at Tredence. Led teams of 4–6 directly; building toward larger ones.
AI is already in how I work — Figma Make and NotebookLM to explore, ChatGPT and Claude to reason through a problem before it hits a screen. To move faster, not skip the thinking.
Product Management at ISB Hyderabad pushed me past execution — markets, business models, MVPs, go-to-market. Every venture I've built — DiSo, MVPMe, SWITCH — started as a strategy question, not a UI problem.
Enterprise software, GenAI and physical hardware. Trained in mechanical engineering and industrial design, now leading product design at Bounteous x Accolite.